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HomeHomeSupportSupportInstalling BugN...Installing BugN...Installation problem: Access to the web.config deniedInstallation problem: Access to the web.config denied
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10/27/2008 12:57 PM
 
Hello, I installed the BugNet app in my Server, but had a problem that I still can't find out what is wrong. I followed step by step the install process, even I gave Network Service User the required rights to the local web app folder... and still getting the error: BugNET Configuration Error Access to the path 'D:\Client\BugNet\web.config' is denied I checked the permissions and are right... the Network Service User has all the necessary rights to access to the folder... I'm using Windows 2003 Server, SQL 2005. Oh, and also has the correspondant user in the database. Any idea what I'm missing here? Thank you very much! Sebastian
 
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10/27/2008 11:32 PM
 

Please read the troubleshooting documentation.

bugnetproject.com/Documentation/tabid/57/topic/Troubleshooting/Default.aspx

 


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10/28/2008 8:41 AM
 

smoss wrote

Please read the troubleshooting documentation.

bugnetproject.com/Documentation/tabid/57/topic/Troubleshooting/Default.aspx

 

Hello,

I read it, but I couldn't find the solution for the problem. I fixed changing the installation folder which was in D:\Client\BugNet to C:\BugNet and that was all, it worked great... Perhaps somewhere is expecting to be in that particular folder? Or maybe the Network Service user doesn't has permissions to access to another partition besides the installation partition (I added and configured the correspondant permissions for this user at the time that I was getting the error). I don't know... but doing that it worked.

Thanks.

 

 
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10/29/2008 8:49 AM
 

Hey Sebastian,

Thanks for the feedback!


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11/19/2008 3:20 PM
 

Just an addition:

On Windows 2003 - you set folder permissions for user NETWORK SERVICE not ASPNET user.. don't know why but it's documented MS issue.

 

 
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