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New Post 4/2/2008 11:59 AM
User is offline tscherf
6 posts
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Issue upgrading bugNet 

Hi,

I know we are lacking behind, but we just tried to upgrade from 0.7.891.0 to 0.7.899.0.
Initially we had issues with FCKEditor not showing anywhere it is used in BugNet, then
we decided to downgrade the version in case that was the issue.  We are now running on 0.7.891.0.

At this point the system won't let anybody log in.  We can see the attempt count going up, but it won't
recognize the passwords.

We are running on MSSQL5 with Forms authentication, Windows 2003 Server.

Are there any suggestions on how to trouble shoot this?  Can I migrate my existing data into a new
installation?  Any way to salvage?

Thanks for the help!

 
New Post 4/3/2008 6:57 AM
User is offline admin
658 posts
bugnetproject.com
1st Level Poster




Re: Issue upgrading bugNet 

 tscherf wrote

Hi,

I know we are lacking behind, but we just tried to upgrade from 0.7.891.0 to 0.7.899.0.
Initially we had issues with FCKEditor not showing anywhere it is used in BugNet, then
we decided to downgrade the version in case that was the issue.  We are now running on 0.7.891.0.

At this point the system won't let anybody log in.  We can see the attempt count going up, but it won't
recognize the passwords.

We are running on MSSQL5 with Forms authentication, Windows 2003 Server.

Are there any suggestions on how to trouble shoot this?  Can I migrate my existing data into a new
installation?  Any way to salvage?

Thanks for the help!

 

The application is sensitive to the web.config file, mostly the machine key attribute.  After you install this needs to be carried to newer installations of the application as well as some other settings.  If you overwrote your web.config with one in the installation package this situation would happen.

Please see the upgrade instructions for further information on all the settings that are needed to be copied to your new web.config file.


Davin Dubeau
BugNET - Core Developer

 
New Post 4/3/2008 11:14 AM
User is offline tscherf
6 posts
No Ranking


Re: Issue upgrading bugNet 

Hey Davin,

Thank you for the quick response.  I actually did follow the instructions as usual.  We've upgraded a few times before without problems.
I managed to go into the SQL backend and activate user registration.  I added a user then added that user to the Super User role in the 
backend.  I could log in again and see all my data, although none of the other users in the system can!  Not sure why!

Is there a way I can do a fresh install and then import the existing data into a clean SQL DB?
I could also remove all accounts and with my bogus super user and re-establish them.  This still leaves me with the problem that the
FCKEditor won't display any longer.

I hope you can help me, we have a lot of data I don't want to use.

Toby

 
New Post 4/8/2008 3:28 AM
User is offline dmcgiv
1 posts
No Ranking


Re: Issue upgrading bugNet 

We seen this issue with FCK Editor when upgrading to 0.7.921.0 yesterday, It just turned out to be a caching issue as when I checked on a different browser it worked find. Clearing the browser cache and restarting the browser did the trick for us.

When upgrading JS files is best to put them in a folder with the version number ie ~/js/fc/[version]/ - as this will stop and caching issues.

 

Damien

 
New Post 4/9/2008 11:36 AM
User is offline tscherf
6 posts
No Ranking


Re: Issue upgrading bugNet 

Damien,

I actually found the issue on our end with FCK not working.  When upgrading there were a bunch of javascript files missing.
I am not sure why they were not unpacked as they exist in the install directory.  Now we are running a new installation of
BugNet with a new database.  We are still trying to figure out how to salvage some of the old data from the other database.
I am not certain if this can be done or if BugNet is sensitive in regards to data migration.

Toby

 
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